Terms and Conditions

Raining/Lightning Precautionary Measures

  • For your safety, we follow strictly to the Sport Singapore’s Safety Procedures
  • Students will not start their tennis lessons when raining or there is lightning risk
  • Students are to arrange a suitable make-up lessons with their coaches
  • Cancellation or postponement due to foul weather has to be informed to all parties, at least 1 to 2 hours before the lesson commences

Haze Precautionary Measures

  • Haze situation, we will follow strictly to precautionary measures to ensure the safety & well-being of our students & coaches
  • We will base on the 24-hour and 3-hour Pollutants Standards Index (PSI) indicated by the National Environment Agency. When needed,  all tennis lessons will be cancelled when the 24-hour PSI level above 200

Booking of Public Tennis Courts

  • All bookings of public tennis courts processed by ápice Tennis Club is charged as $10 per lesson inclusive of administrative fees
  • All public tennis court bookings are done 2 weeks in advance. Students are to inform their coaches 2 weeks in advance for any changes to their schedule
  • All bookings of public tennis courts are NON-Refundable. If students were to miss or postpone the tennis lessons (*without 2 weeks advance notice), the $10-$13 public court booking fee is forfeited or payable to the club

Payment for Tennis Lessons

  • Student agrees to a minimum commitment period of 4,9,20-hrs Lessons which MUST be competed in 7, 12, 23 weeks
  • Upon receiving the confirmation email from the tennis club, student is required to make the payment for the lessons within 48 Hours to reserve the tennis lessons slot
  • Payment can be done by bank transfer to DBS Current Account 107-901107-1
  • The coaching fee does not include rental of tennis court and other equipment unless otherwise stated
  • Coaching fee will be as per charged if the student failed to show up for lessons or informed our coach of any changes to the timing/venue or whatever the reasons that resulted in the lesson not being able to carry out. Example, i) tennis court has not been booked, ii) student is not available for lessons/no show
  • Cancellation or postponement MUST be informed to the coach at least 24 hours before the start of the lesson, if not the coaching fee will be as per charged; (applied to public lessons-court fee charge is based on 2 week notice  or private lesson)
  • There will be no refund once the tennis lessons has started
  • All lessons have to be completed within 7, 12, 23 weeks from the start of the 1st lesson, any make-up lessons, it will be based on the availability of the court and the coach’s schedule.
  • Fees are not transferable to any parties

Personal Health

  • Students registered for a tennis lesson with ápice Tennis Club do so entirely at their own risk. Neither ápice Tennis Club nor the coaches can be held responsible for any injury whatsoever
  • All students are to ensure that they do not have any medical condition before signing up for tennis lessons
  • Student(s) is strongly advised to bring a towel and a water bottle during the tennis lesson.
  • Student is to be properly attired and equipped with a tennis racket

Coaches

  • Our club will assign coaches based on their availability and coaches might change within the terms
  • Our coaching team consist of full time and part timer coaches with the following certifications;
    • National Coaching Accreditation Programme (NCAP) 1-3 qualification or STA (Singapore Tennis Association) Cert.
    • USPTR (United States Professional Tennis Registry)
    • USPTA (United States Professional Tennis Association)
    • Registro Profesional de Tenis
    • ITF (International Tennis Federation)
    • Former PE Teachers with excellent pedagogy skills, Bio-mechanical analysis of tennis and other physiological or nutritional advice.
    • Competitive players with coaching experiences.

Make-up Lesson

  • Student(s) enrolled in individual or group lessons can arrange for make-up lesson due to traveling, work commitment or any other urgent matters. However, students are to inform their coaches 2 weeks in advance
  • make-up lessons are assigned based on availabilities and it might not be in the same groupoing
  • Cancellation or postponement within 2 weeks will result in the $10 public court booking fee being forfeited for tennis lesson using public court*
  • Make-up lessons is applicable to all students EXCEPT public group tennis lessons (Does not apply to privately formed group by student themselves)
  • There will be no make-up lessons, if the coach has turned up at the venue and the student is not present or the tennis court is not available, coach fee still applies, even though no coaching is done
  • Public group tennis lessons is formed with other students, hence the lessons will be every week at the decided timing, if a students were to missed the lessons, there will be no refund or make for the students
  • Grouping for make-up or normal lessons are based on abilities of the student if possible, sometime this might not be possible
  • Each group might have 6 students or lesser

* As stipulated by the public facilities booking regulations controlled by the Singapore Sports Council

Personal Data Protection

  • By providing your phone number/email address, you give us permission to call/email you in response to your tennis enquiry, and adding them into the tennis chat group, even if your phone number is in the National Do Not Call Registry.
  • The main purpose of collecting your phone number and email address is primarily for correspondence regarding tennis lessons
  • Your privacy is very importance to us. We do not sell, trade or share your personal information with any third party or organisation

Multimedia Release Clause

  • By attending the tennis lessons, students are hereby authorise our coaches, staff of ápice Tennis Club and their appointed photo/video graphers to take pictures, video and sound recording of yourself/students during the tennis lessons  without restriction for inclusion in our marketing material for promotional, news, social media, research, educational or on-line multimedia used by our company and partners
  • Students agree that they will not be entitled to remuneration, residuals, royalties or any other payment from any of the  ápice Group in respect of your likeness/image or its use
  • Students will also agree to waive the right to inspect or approve the finished version(s) of such productions including any copies (in whatever format) that may be created in connection with them

ápice Tennis Club reserves the right to amend the terms and conditions without prior notice.